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In the course of 2002 APC focused its energies primarily in two areas: strategic use of ICTs by civil society and engaging civil society in ICT policy processes. The use of ICTs by civil society has been central to APC since its founding. We have been working on ICT policy issues since 2000 when our members identified ensuring internet rights for civil society as a priority. These are therefore not new focus areas for APC, however, during 2002 we approached them in a new way. We wanted to delve beneath the surface of the challenges our communities confront, and find ways to responding to them at more than just the symptomatic level.